*We respect your confidentiality and all information is protected.
Are you a factory? Location?
Yes,we are a real factory.Our address is No. 419 Jinxing RoadLiaobu Town,Dongguan City,Guangdong Province,China
The cases we bought from our old suppliers are smelly from time to time,do your cases have that problem too?
No,we have solved this annoying problem by upgrading our process,so your customers won't send you complians any more!
Can we have free samples?
Yes, when available in stock,you just need to afford the express. And when it needs new customization,we will charge the molding, but delivery the sample to you for free.
How long is the leading time?
Sample takes about 7 working days. Mass production takes 2-4 weeks after receipt of the deposit,depending on the order quantity.
How about payment term?
T / T 30% deposit in advance , and balance before shipment.
What is your MOQ?
Normally it is 1000 pcs for a factory.After we get into a closer business relationship,we can make it more ideal for you.
How to place orders from you（Dongguan Xinboxin Packaging Products Co.,Ltd.)？
1.Provide quotation as your inquiry information.
2.Confirm sample(quality and design).
3.We sign contract(PI).
4.We start produtions once get the deposit.
5.We delivery the goods after receive the balance.
6.Send BL documents if under FOB and CIF,other delivery term don't need to send documents.
How do you control the quality of all the goods?
We have strict inspection workshops where our professional QC will check every piece of the goods.The bad ones will be rejected for the next process.
How do you take care when your clients receive defective products?
Replacement. If accidently there are a few defective items, we usually credit to our customers or replace in next shipment.
How to delivery?
1.Usually send samples by International Express.
2.Small order sent by Air Freight,can save cost and delivery time.
3.Bulk order sent by sea shipping.
4.You can also arrange the delivery if you have agents in China.